Skip to main content
Redsun Platform
Fusion4 min

Re-engagement Feed

Get alerts when known contacts re-visit your site.

1

Access the feed

redsunplatform.com
Visitor Intelligence dashboard with alerts and re-engagement feed

The re-engagement feed appears in your Visitor Intelligence dashboard. It shows real-time alerts when previously identified contacts return to your site.

2

Understand triggers

redsunplatform.com
Re-engagement event details showing trigger type and confidence level

Re-engagement events are triggered by: return visits from known contacts, campaign link clicks, and company surge activity. Each event shows confidence level and contact details.

3

Take action

redsunplatform.com
Re-engagement event expanded with contact history and action options

Click on any re-engagement event to see the contact's history, the pages they visited, and suggested next steps. You can send a follow-up email directly from the alert.

4

Configure preferences

redsunplatform.com
Alert preferences panel with sensitivity and notification settings

Adjust alert sensitivity, mute specific contacts, and choose which team members receive notifications for different types of re-engagement events.

Guide complete

You've covered all 4 steps. Check out the related guides below.

Still need help?

Our support team is here to assist you.

Submit a Support Ticket