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Redsun Platform
Fusion3 min

Alert Preferences

Configure when and how you receive visitor intelligence alerts.

1

Access alert settings

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Intelligence settings with alert configuration controls

In your Visitor Intelligence settings, open the alerts configuration panel. Here you control notification frequency, channels, and severity thresholds.

2

Set severity levels

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Severity level selector for alert configuration

Choose which events trigger alerts: all re-engagements, only high-intent visitors, or only qualified leads. Reduce noise by focusing on what matters.

3

Notification channels

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Notification channel options including in-platform and email

Choose how you receive alerts: in-platform notifications, email digests, or instant email alerts for high-priority events.

4

Mute specific contacts

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Contact mute controls for filtering out known internal visitors

Mute alerts for specific contacts you're already engaged with, or for internal team members who visit your own site.

Guide complete

You've covered all 4 steps. Check out the related guides below.

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