Skip to main content
Redsun Platform
Flare+5 min

Firefish CRM Integration

Connect Firefish to sync jobs, candidates, and activity data with Redsun.

1

Navigate to Connections

redsunplatform.com
Connections page showing CRM Integration panel with Firefish selected, Client ID, Client Secret, and Job Board URL fields

Open the sidebar and click 'Connections' under the Tools section. You'll see the CRM Integration panel with a provider dropdown, credential fields, and connection status.

2

Select Firefish as your provider

redsunplatform.com
CRM Type dropdown with Firefish selected, showing Client ID, Client Secret, and Job Board URL fields

Open the CRM Type dropdown and select 'Firefish'. The form updates to show the fields Firefish requires: Client ID, Client Secret, and an optional Job Board URL.

3

Generate your Firefish API credentials

redsunplatform.com
Firefish Integrations page showing Custom API section with option to add new API credentials

In Firefish, go to **Settings → Integrations → Custom API** and click '+ Add' to generate a new API client. Copy the Client ID and Client Secret, then paste them into the corresponding fields in Redsun.

Make sure your Firefish user account has API access enabled — contact your Firefish admin if the Custom API section isn't visible under Integrations.

Your API credentials grant full access to your Firefish data. Never share them. If compromised, revoke them immediately in Firefish settings and generate new ones.

4

Save and test the connection

redsunplatform.com
CRM Integration panel showing Connected status badge with credentials saved

Click 'Save Credentials', then 'Test Connection'. If successful, the status badge changes to 'Connected' and shows the last sync time. If it fails, verify your Client ID and Client Secret are correct and haven't expired.

5

Run initial sync

redsunplatform.com
Sync Complete toast showing 763 candidates, 48 jobs, and 515 contacts synced from Firefish

Click 'Sync Now' to pull jobs, candidates, and contacts from Firefish into Redsun. The initial sync may take a few minutes depending on your database size. A toast notification confirms completion with record counts.

6

What syncs from Firefish

redsunplatform.com
Job portal showing vacancies synced from Firefish with search, department, and location filters

Redsun pulls the following from Firefish: • **Jobs** — Title, description, salary, location, status, and sector tags. Active jobs appear on your job portal with search, department, and location filters. • **Candidates** — Name, contact info, CV, skills, and placement history. Powers the talent snapshot in employer wells. • **Contacts** — Employer contacts and accounts. Used for visitor intelligence matching. Sync runs automatically every 15 minutes. Manual sync is always available from the Connections page. Your dashboard CRM Data card shows live record counts and what features the synced data powers.

7

Monitor sync health

redsunplatform.com
Dashboard CRM Data card showing 763 candidates, 48 jobs, last sync time, and powered features

Your dashboard shows a CRM Data card with candidate and job counts, last sync time, and which features the synced data powers (Conversion Wells, Market Intel, Job Portal). The Connections page shows detailed sync status, errors, and lets you trigger a manual sync at any time.

Guide complete

You've covered all 7 steps. Check out the related guides below.

Still need help?

Our support team is here to assist you.

Submit a Support Ticket